Systematic Approach to Employee Exit Process

Date: 30th September 2022  / ADMISSION: TBD

COURSE OVERVIEW

In straightforward terms, an exit interview is a means of determining the reasons why a departing employee has decided to leave an organization. Conducting exit interviews can be a valuable experience for any organization, provided it is done with proper planning and for the right reasons. From the employer’s perspective, the primary aim of the exit interview is to learn reasons for the person’s departure, on the basis that criticism is a helpful driver for organizational improvement. Exit interview also presents opportunity for the organization to enable transfer of knowledge and experience from the departing employee to a successor or team on current projects, issues and contacts.

Many employers ignore the opportunity that exit interviews offer chiefly because exit interviews have not been practiced in the past, and starting them is a difficult initiative to undertake and the unspoken corporate urge to avoid exposure to criticism. Exit interviews offer a unique chance to survey and analyze the opinions of departing employees, who generally are more forthcoming, constructive and objective than staff still in their jobs.

LEARNING OUTCOME

At the end of the course, participants will:

  • Appreciate needs for effective employee exit process
  • Learn to conduct effective exit interviews
  • Be exposed to knowledge transfer techniques
  • Be introduced to the systematic approach to employee exit process
  • Understand the Four-Phase Model of managing employee exit
  • Know the best conditions for conducting fruitful exit interviews
  • Learn guidelines for purposeful exit interview process

COURSE OUTLINE

  • Introduction: Exit Interviews and Knowledge Transfer
  • Why Conduct Exit Interviews
  • The Systematic Approach and General Process of Employee Exit
  • The Four Phase Model
  • The principles: Best Conditions for Exit Interviews
  • Guidelines for Exit Interview Content

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